Data Protection

Khela 88 Privacy Policy — Your Data, Your Rights, Our Responsibility

At Khela 88, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. We've written this in plain language — no legal jargon, no vague promises.

Last Updated: January 2025 Estimated reading time: 7 minutes
Our Privacy Commitments
  • We never sell your personal data to third parties
  • We only collect data we actually need to operate
  • Your payment data is encrypted end-to-end
  • You can request deletion of your data at any time
  • We use industry-standard security measures

Six Privacy Principles at Khela 88

These cards give you a quick overview. The full policy details follow below.

What We Collect

Khela 88 collects only the data needed to run your account and process your transactions. This includes your name, mobile number, date of birth, and the mobile wallet details you use for deposits and withdrawals. We also collect device and usage data to keep the platform secure and running smoothly.

Why We Use It

Your data is used to operate your Khela 88 account, process deposits and withdrawals, verify your identity, provide customer support, and send you relevant communications about your account. We do not use your data for purposes unrelated to the Khela 88 platform.

How We Protect It

Khela 88 uses industry-standard encryption to protect your personal and financial data. All data transmitted between your device and our servers is encrypted using TLS. Payment data is handled through secure, verified payment processors. We conduct regular security reviews to identify and address vulnerabilities.

Who We Share It With

Khela 88 does not sell your personal data. We share data only with the payment processors needed to handle your transactions (bKash, Nagad, Rocket), and with service providers who help us operate the platform under strict confidentiality agreements. We may also share data when required by law.

Your Rights

You have the right to access the personal data Khela 88 holds about you, request corrections, ask for deletion, and opt out of marketing communications. You can exercise these rights at any time by contacting our support team. We will respond to all data requests within a reasonable timeframe.

Cookies and Tracking

Khela 88 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how the platform is used. You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of the Khela 88 platform.

1 Introduction

This Privacy Policy explains how Khela 88 ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of players who use the Khela 88 website at khela-88.org and the Khela 88 mobile app. By registering an account or using the platform, you agree to the practices described in this Privacy Policy.

We understand that privacy matters to our players. Khela 88 is committed to handling your personal data responsibly, transparently, and in line with applicable data protection standards. If you have any questions about how we handle your data, our support team is available 24/7.

This Privacy Policy should be read alongside our Terms and Conditions. Together, these documents form the full agreement between you and Khela 88.

2 Data We Collect

Khela 88 collects personal data in two ways: information you provide directly when you register and use the platform, and information collected automatically when you access the platform.

Data Type Examples How Collected
Identity Data Full name, date of birth, national ID number Provided by you at registration or verification
Contact Data Mobile number, email address Provided by you at registration
Financial Data bKash / Nagad / Rocket wallet number, transaction history Provided by you when making deposits or withdrawals
Usage Data Games played, bets placed, session duration, login times Collected automatically when you use the platform
Device Data IP address, device type, browser type, operating system Collected automatically when you access the platform
Communications Data Support chat transcripts, emails sent to us Collected when you contact our support team

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3 How We Use Your Data

Khela 88 uses your personal data only for purposes directly related to operating the platform and providing you with a safe, fair gaming experience. We do not use your data for purposes unrelated to Khela 88.

  • To create and manage your Khela 88 account.
  • To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • To verify your identity and age in compliance with our responsible gaming obligations.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To provide customer support and respond to your enquiries.
  • To send you account-related notifications, such as deposit confirmations and withdrawal updates.
  • To send you promotional communications about Khela 88 offers — only if you have opted in to receive these.
  • To analyse platform usage and improve the Khela 88 experience for all players.
  • To comply with legal and regulatory obligations.

Marketing communications: You can opt out of promotional messages at any time by contacting our support team or using the unsubscribe option in any marketing email. Opting out does not affect account-related notifications.

4 Legal Basis for Processing

Khela 88 processes your personal data on the following legal grounds:

  • Contract performance: Processing your data is necessary to provide the services you signed up for — including account management, payments, and game access.
  • Legal obligation: We are required to collect and retain certain data to comply with anti-money laundering regulations and age verification requirements.
  • Legitimate interests: We process usage and device data to keep the platform secure, detect fraud, and improve our services.
  • Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your consent, which you can withdraw at any time.

5 Data Sharing

Khela 88 does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:

  • Payment processors: We share the financial data necessary to process your transactions with bKash, Nagad, and Rocket. These providers process your data under their own privacy policies and security standards.
  • Service providers: We work with trusted third-party providers for services such as platform hosting, security monitoring, and customer support tools. All providers are bound by confidentiality agreements and are not permitted to use your data for their own purposes.
  • Legal requirements: We may disclose your data to law enforcement or regulatory authorities if required to do so by law, or if we believe disclosure is necessary to protect the rights, property, or safety of Khela 88, our players, or others.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity. We will notify you of any such change.

We never share your data with advertisers, data brokers, or any party for commercial purposes unrelated to operating the Khela 88 platform.

6 Data Security

Protecting your personal and financial data is a top priority at Khela 88. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, or misuse.

  • All data transmitted between your device and Khela 88 servers is encrypted using TLS (Transport Layer Security).
  • Passwords are stored using strong one-way hashing — we cannot see your password, and neither can anyone else.
  • Access to personal data within Khela 88 is restricted to staff who need it to perform their job functions.
  • We conduct regular security assessments and penetration testing to identify and address vulnerabilities.
  • Our servers are hosted in secure data centres with physical and digital access controls.

While we take every reasonable precaution, no system is completely immune to security risks. If you suspect that your Khela 88 account has been compromised, please contact our support team immediately and change your password.

7 Data Retention

Khela 88 retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. Specifically:

  • Account and identity data is retained for the duration of your account and for a minimum of five years after closure, in line with anti-money laundering requirements.
  • Transaction records are retained for a minimum of five years after the transaction date.
  • Customer support communications are retained for two years after the conversation is closed.
  • Usage and device data collected for security purposes is retained for up to 12 months.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you.

8 Cookies and Tracking Technologies

Khela 88 uses cookies and similar technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

Cookie Type Purpose Can Be Disabled?
Essential Cookies Keep you logged in, maintain your session, enable core platform functions No — required for the platform to work
Preference Cookies Remember your language and display preferences Yes — via browser settings
Analytics Cookies Help us understand how players use the platform so we can improve it Yes — via browser settings or cookie consent
Security Cookies Detect and prevent fraudulent activity and unauthorised access No — required for platform security

You can manage cookie settings through your browser. Note that disabling essential or security cookies may prevent you from logging in or using certain features of the Khela 88 platform.

9 Your Privacy Rights

You have meaningful rights over the personal data Khela 88 holds about you. Here is what you can ask for and how to do it:

Right to Access

Request a copy of all personal data we hold about you.

Right to Rectification

Ask us to correct inaccurate or incomplete data.

Right to Erasure

Request deletion of your data where we no longer have a legal basis to hold it.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Restriction

Ask us to limit how we use your data while a dispute is being resolved.

To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe. Note that some rights are subject to legal retention obligations — for example, we cannot delete transaction records that we are legally required to keep.

10 Children's Privacy

Khela 88 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on Khela 88, please contact us immediately at [email protected]. We will investigate and close the account promptly, and any data collected will be deleted.

18+ only. Khela 88 uses age verification checks during registration and may request identity documents at any time to confirm a player's age.

11 Changes to This Privacy Policy

Khela 88 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you via email or a notice on the platform. The updated policy will take effect from the date it is published on this page.

Continued use of the Khela 88 platform after an updated Privacy Policy has been published constitutes your acceptance of the changes. We recommend checking this page periodically. The "Last Updated" date at the top of this page always reflects the most recent revision.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Khela 88 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

We aim to respond to all privacy-related requests within 5 business days. For urgent account security issues, live chat is the fastest way to reach us.

Your Privacy is Protected

Play with Confidence on Khela 88

Now that you know how we protect your data, join thousands of players who trust Khela 88 for fast payouts, fair games, and a platform that takes privacy seriously. Register in under two minutes.

18+ Please play responsibly. Gaming involves financial risk.